WellCare

1-866-799-5318 - TTY: 711 - 7 a.m. to 6 p.m., Monday through Saturday
wellcare.com/NC

Wellness

WW® (formerly known as Weight Watchers®) 6-month membership and 1-1 counseling with health coach for members ages 13 and up who qualify.
Curves Complete program with 3 months 1-1 counseling on diet, nutrition and weight loss with health coach for members ages 12 and up.
Health and wellness coaches for qualified members ages 12 and up in care management program and/or Curves or WW®.
Up to $75 in gift or e-gift cards for members who complete Healthy Rewards activities.
Swipe-and-Save discount card with monthly discounts for needed items like milk, bread, detergent and over-the-counter (OTC) pharmacy items for members who complete a Healthy Reward activity.
CVS discount card with 20% discount on CVS-pharmacy brand OTC items for members and families.
Up to $120 in OTC health care items each year, mailed to member’s home with no prescription required.

Youth

1 sports physical per calendar year with PCP for members ages 6-18.
4-H Club activities costs covered for members ages 5-18, up to $10 per member yearly.
Yearly diabetes camp for qualified members ages 8 to 17 to get resources and learn about diabetes, early symptoms and treatments.
Free yearly Boy Scouts membership with free yearly subscription to Boys’ Life magazine for members ages 5-18.
Free yearly Girl Scouts membership for members ages 5-18, and free yearly adult membership for parent to be troop leader and take part in activities.
Healthy Kids Club for members ages 4-11 and their parents, caregivers, and guardians with resources on prevention of health conditions.

Education

Steps2Success program with:
- Up to $300 in Reading Scholarships for members who qualify in pre‐K through 12th grade, 12 sessions per year, up to 2 hours per session for any subject, for members up to age 21.
- $120 voucher for GED testing for members, ages 16-21.

Asthma

2 carpet cleaning services per year for members diagnosed with asthma or $200 reimbursement for members living in an apartment.
Up to $100 in hypo-allergenic bedding, including mattress cases and pillowcases, per year or as medically necessary, for members with asthma.
Vacuum cleaner with HEPA filter for members with asthma, 1 per lifetime, for members in a home or apartment with carpet.
Qualified members get a peak flow meter to monitor and determine asthma symptoms.

Pregnancy

Baby supplies, including stroller, playpen, car seat or 6 packs of diapers, up to $450 value, for pregnant members ages 12 and up who go to at least 1 prenatal visit in the Healthy Rewards program.
Local community baby showers for pregnant members and/or new mothers ages 12 and up, with gifts and tips for staying healthy.
Cost of 1 electric breast pump ($140 value) covered for every delivery for qualified members ages 12 and older who were denied a breast pump through Special Supplemental Nutrition Program for Women, Infants, and Children (WIC).
Pregnant teens program with non-medical, certified birth companion, birth coach, advocate and post‐birth supporter for pregnant teen member teen members ages 13-20 who live in a group home or a home with minimal parental support.
Yearly exam for moms disenrolled after delivering baby, as long as child still enrolled.
Routine circumcision procedure for members up to 6 months old.

Phone program

1 smartphone per member with 350 minutes of talk time monthly, unlimited text messaging and 3 GB of data per month.

Substance Use Disorder (SUD) recovery

No extra services.

Behavioral health

MyStrength Therapeutics Program with free, private, online cognitive behavioral therapy (CBT) program with behavioral health tools.

Alternative healing

Unlimited acupuncture services as medically necessary with pre-approval for members ages 21 and up.

Transportation

Expanded free transportation to WIC and Healthy Children and Youth (HCY) appointments, prescription pick-up, non-medical transportation, educational and childbirth classes and other covered services. Free transportation to covered services for Health Choice members.

Parent, peer and online support

Support and training for qualified parents who have children with serious emotional disturbance (SED) to develop children's physical, emotional, social and intellectual skills.
Online virtual communities tool for members and providers to discuss local events, health topics, community resources, etc.

Chiropractic care

Unlimited visits for members ages 21 and up for back pain and general body wellness, with pre-approval.

Home-delivered meals

10 meals per year for members who qualify based on medical necessity and pre-approval.

Pain management

No extra services.

Vision

No extra services.

Other

Caregiver services

Yearly flu vaccine for members’ household caregivers without other coverage.
Community “Welcome Rooms” at 6 offices for caregiver respite, plus mobile pop‐ups for caregivers ages 21 and up, with temporary rest and relief from caregiving for an active Long-Term Services and Supports (LTSS) or Aged, Blind or Disabled (ABD) member.
Pertussis vaccine (whooping cough shot) for caregivers ages 12 and up who do not have other coverage and live in household with a pregnant member.
Individual counseling and therapy for caregivers ages 21 and up for burnout, emotional distress and depression, with PCP or treating doctor's pre-approval.

Diabetes care

Device for members with diabetes to measure blood glucose and send alerts to member's provider and/or caregiver.

Emergency Assistance

Community paramedic home visits, education and services beyond traditional emergency care and transport for members who qualify.

Equine therapy

10 free horseback riding sessions per year for members ages 6 and up with cerebral palsy or autism, with provider referral.

Hearing exam

1 hearing exam every 2 years and 1 hearing aid every 2 years if needed, for members ages 21 and up.

Quit tobacco

12-month program, including support to quit smoking, a health coach and nicotine replacement, lozenges, patches or gum, using the state's Quit Line Program.